What happens after a monthly subscription ends?


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Hello,

 

Thank you for your question and for your interest in Chief Architect.  Your monthly subscription will auto-renew unless you let us know you would like to cancel.  If you cancel the monthly subscription, no further payments will be charged, and the software will stop working at the end of the monthly period.  You will find additional information about our subscriptions on this FAQ page.  https://www.chiefarchitect.com/software-subscription/#faq 

 

Feel free to contact us at 208-292-3400 with any questions.

 

Kind regards,

Derek 

Chief Architect Software

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  • 1 month later...

Has the switch to a SaaS-only model increased overall sales, or have you seen a loss of customers due to the higher costs for small businesses and individual users? Offering the software for purchase, along with the SSA support subscription, would make it more accessible and set you apart from competitors like AutoCAD, which is the same annual price.  As a hobby designer who bought the software back in X10, I do appreciate being able to keep my investment updated via the SSA subscription, but if it was $2k a year just to use it, that would put it out off consideration and I imagine that would be the case for potential one-person shops and individual buyers as well.  

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