blueriver Posted November 1, 2023 Share Posted November 1, 2023 I just went to open my latest saved version of a plan I had worked on and got the following message. "Unable to read the file ...name and location... This file does not have a valid header record." I saved it as usual last time i opened it and i'm not having issues opening other files... Does anyone have any tips to help me get this open? Hoping all my work isn't lost Link to comment Share on other sites More sharing options...
Kbird1 Posted November 1, 2023 Share Posted November 1, 2023 17 minutes ago, blueriver said: Hoping all my work isn't lost Unfortunately if the Header is Corrupt the File usually can't be opened, even by Chief Tech Support. However Auto Backup should be on in Preferences by default so you should have a backup which was saved to your Chief Data Folder in Documents in a Folder called Archives. C:\Documents\Chief Architect Premier X15 Data\Archives This should help you find it........... https://www.chiefarchitect.com/support/article/KB-00099/accessing-your-archive-files.html' Mick. Link to comment Share on other sites More sharing options...
blueriver Posted November 1, 2023 Author Share Posted November 1, 2023 2 minutes ago, Kbird1 said: Unfortunately if the Header is Corrupt the File usually can't be opened, even by Chief Tech Support. However Auto backup should be on in Preferences by default so you should have a backup was saved to your Chief Data Folder in Documents in a Folder called Archives. This should help you find it........... https://www.chiefarchitect.com/support/article/KB-00099/accessing-your-archive-files.html' Mick. That worked thank you so much!! Link to comment Share on other sites More sharing options...
Kbird1 Posted November 1, 2023 Share Posted November 1, 2023 1 minute ago, blueriver said: That worked thank you so much!! Happy to help , you might want to adjust the Preferences for the time for Autosave and Auto Archive Backups , depending on how much work you lost.... Link to comment Share on other sites More sharing options...
blueriver Posted November 1, 2023 Author Share Posted November 1, 2023 Thankfully it was all still there! Link to comment Share on other sites More sharing options...
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