AugurLiving Posted June 9, 2022 Share Posted June 9, 2022 (edited) Hey all, I keep searching this forum and can’t seem to find a thread that relate, so please point me to the right thread if this a repeat. I currently run x13 premier on two licenses. My company helps other designers, so you guessed it we tend to need them to share their materials… we opted for Dropbox as many designers seem to use this method. I have hired a second associate and we changed our preferences to feed our user materials to and from Dropbox. Yet our user materials don’t seem to update based off our Dropbox materials folder. If I send a file to the associate to finish the job. The material I have added don’t show up due to what I believe is a missing materials report when we open the 3D view, my associate checks Dropbox and can clearly see the material and manual has to change the material file location on each “missing material”. Is there a way to daily/manually update our user catalog that saved to Dropbox in chief? We attempted to update catalogs under library tool but that only seems to update our bonus catalogs. THANKS IN ADVANCE! edit- we used to save jobs and matierals by job names and email the file along with exporting the material folder for the other to download… we were hoping Dropbox would streamline this…. Edited June 9, 2022 by AugurLiving Adding to explain our old way Link to comment Share on other sites More sharing options...
Kbird1 Posted June 9, 2022 Share Posted June 9, 2022 Get you 2nd Assoc. to post a screen grab here of the error message....... But my guess is the referenced File link is to your Dropbox Folder rather than Dropbox itself. - There is this KB Article about using Cloud Accounts ...seen it? https://www.chiefarchitect.com/support/article/KB-03155/sharing-projects-in-a-work-environment-that-is-utilizing-cloud-network-services.html and https://www.chiefarchitect.com/support/article/KB-03090/moving-library-content-to-the-cloud-or-other-custom-location.html - probably best to do a FULL backup though via File>Backup Entire to Zipfile and put it on Dbox though. https://www.chiefarchitect.com/support/article/KB-00987/using-the-backup-entire-plan-project-tool-to-send-files-to-another-user.html - This post should really be over in Q+A this isn't a Tip for Others..... * And please do your Forum Signature thx. Link to comment Share on other sites More sharing options...
AugurLiving Posted June 9, 2022 Author Share Posted June 9, 2022 @Kbird1 see attached photo. We might be doing as you said. I have them set as saving to Dropbox, but under a materials folder. Should we have this set under Dropbox not organized in a folder? Link to comment Share on other sites More sharing options...
Kbird1 Posted June 9, 2022 Share Posted June 9, 2022 Hi , you need to expand the Error message box to the right and show the File location ( 6th column? ) so we can see where it is..... looks like you might need to do a Materials Purge too to reduce File size ---- I can see in the pic the in use column is not checked for some.) Mick. Link to comment Share on other sites More sharing options...
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