jkonecny Posted July 30, 2018 Share Posted July 30, 2018 Hello, I'm needing some help. Just getting started with CA X10 and with a new Surfacebook 2 machine. I have the GTX 1060 GPU version 398.36 (most up to date version). The problem i'm having is that if I open up a 3d view, then close the 3d view after no longer needing it, my 2d plan view seems to do some weird freeze thing where I can no longer see my mouse or anything. Of course I know that the program isn't freezing because I can still utilize the file/save screen and can still exit the software. If I open another 3d view prior to exiting, I can switch back to the plan view with no problem and everything works as it should. However, the moment I close a camera or 3d view, my 2d plan goes straight to crap and I end up having to save and completely re-open the program. I've read some of the other topics that include issues like this in the past (a year or so ago) but i'm wondering if there is something i'm missing that I need to do? other than installing an old out of date Nvidia Driver. Link to comment Share on other sites More sharing options...
Kbird1 Posted July 30, 2018 Share Posted July 30, 2018 Have you set CA in the Nvidia Control Panel to only use the Nvidia Card ? 3D management Tab... , it maybe trying to switch back to the Intel card for the 2D plan views... That being said I found about two weeks ago the latest Nvidia Drivers didn't like the latest Intel Driver ( 24.20.100.6136 ) going back to 15.64.5.4982 I think it was corrected the issue. can't check sorry the Laptop has now been returned due to a faulty battery. M. Link to comment Share on other sites More sharing options...
jkonecny Posted July 31, 2018 Author Share Posted July 31, 2018 Yea I changed CA to use only the Nvidia card and also adjusted the PhysX setting to use the Nvidia still not working. Link to comment Share on other sites More sharing options...
Kbird1 Posted July 31, 2018 Share Posted July 31, 2018 try rolling back the Intel Driver , it's what worked for me above otherwise Phone Support I'd say.... Link to comment Share on other sites More sharing options...
Kbird1 Posted August 1, 2018 Share Posted August 1, 2018 23 hours ago, jkonecny said: Yea I changed CA to use only the Nvidia card and also adjusted the PhysX setting to use the Nvidia still not working. You may also what to do some searching on Google for Nvidia Optimus as I think the Surfacebooks use it and I have read it has some issues at times switching over etc... https://www.google.com/search?q=surface+book+nvidia+optimus&ie=utf-8&oe=utf-8&client=firefox-b-ab eg: https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/intel-nvidia-laptop-freeze-problem/93e7004a-62b1-4211-8e37-4c136608865e?auth=1&page=97 https://www.windowscentral.com/how-force-your-surface-book-use-its-dedicated-gpu-games Link to comment Share on other sites More sharing options...
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