Zorquan

Emergency License Transfer

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I'm an occasional user of the program and uninstalled some time back because I wasn't using it much. Trying to re-install now (on the same computer) and it's complaining because it still has the program as installed on "another" computer. I guess there's something I should have done when I uninstalled, but didn't. It's asking for an "Emergency License Transfer" password - apparently something with a dash in the middle - and I have no idea what this is or where to find it. Can somebody direct me? Is this available on my online account here somewhere? Thanks for any help.

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you are supposed to write it down when you install the program....

 

can you deactivate the license in your digital locker or not?

 

If Not you will have to call Sales and see what they say  or try the Online Chat button here:

 

Numbers are at the bottom here

 

https://www.chiefarchitect.com/support/

 

or

 

https://www.chiefarchitect.com/company/contact.html

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Thanks, all. Turns out I did write it down and had the info all along... just didn't know where to look. I'm installed and working now. I appreciate the quick responses.

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