License Deactivation Required

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Have a current CA X8 license and have been using it ever since upgrading in February 2016.  Went to open program today and received the message "License Deactivation Required".  This has happened before since I also use the software on my Surface PRO... however, neither computer is currently logged in and when I do go to my account online to see what computers might be activated, it states "You do not have any active licenses".


Has anyone else come across this? Any assistance would be greatly appreciated... thanks!



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while someone may have advice


you may have to wait until Monday to reach tech support


the hours are 6 AM - 5 PM Pacific


if you can get into you digital locker there should be an emergency password


but if it says you don't have any active licenses then ???



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