SteveCanbury

THIS was one of my steps, so most likely your solution

I changed a couple parameters, sorry I'm not sure which one fixed it. Maybe you can review the file and figure out what i changed. My Bad ... It's been a long day ... 865765995_AccessoryBuildings.plan

click on a wall that you wish to change > Open object (CTRL+E) > wall types > change to: Interior 4 do this for all effected walls check dimensions after

If you can upload the .plan file it helps others diagnose your problem

Problem Solved I removed the black overlay and moved the Information Layer Chief User DWG.plan

Worked fine for me. BUT, I think what is going on, there are 2 drawings that are separated, I'm assuming they should be superimposed. If you scroll WAAAAY out you'll notice 1 part of the image (appears to be a neigborhood/ cul de sac) with no information on the top right corner. THEN to the bottom left is all your Compass and Elevation Data. As far as how to proceed from there, That is beyond my current level of Chief knowledge. Hope this helped you get a little further. New Plan > File > Import > Import Drawing In the Import Drawing Assistant I used these settings shown in screenshots ...

You were on the right path DBCooper. It WAS the login, but not exactly how you envisioned. Essentially, the software was purchased by a different account than my actual login. (corporate account) So I need to be logged into the account that purchased the software, not the account using the software. I'll need to sit with my manager on how we will proceed from here. Thanks Again Steve

I was, and always am to the software AND both Chief Website and Home Designer Website essentially, I never log out unless forced tried that as well, no luck also have tried it on at least 3 different plans, ones with and without layouts Thanks for giving it a crack though

Double-Click the Ruler icon

Submitted to Support But I'm still curious if this is a local error, or something more widespread.

This was my thought

Is it because I'm on Home Designer Pro 2025 ?

just edit it to the wall in elevation view

Thank You Jorge