KirkClemons

Chief Architect
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Posts posted by KirkClemons

  1. The software checks for internet every launch. If no internet is available, it just launches in offline mode. It can do this for 14 consecutive days before you will need to reactivate online again.

     

    The issue that spurred all this is that our server encountered a problem on on part of the system. The software would still launch but it had to time out on the primary server before it attempted to access the secondary address.

     

    Yesterday, if you waited for that timeout the program would eventually launch.

     

    We are adjusting that timeout, and will come up with a plan to make that timeout less likely to be necessary in the future.

  2. Kirk, your effort at getting us a stainless steel material/texture kind of got lost in all the Corona discussion.  I really appreciate you attempting to do this for us and I am looking forward to trying it.

     

    Guilty as charged!

     

    yes, thanks Kirk!

     

    Thanks I appreciate it. Again, let me know what you might change about it or if it works so I can forward it to our content team. :)

  3. You say it's just floor 0 but from the screenshot, it looks like you are exporting a full overview.

     

    I would hide all the layers you don't want to export and try again. The Export 3D Model option exports every displayed surface from the camera view.

    Maybe open a Floor Overview and go to Floor 0 and export.