Error #272031036 - Video Walkthrough Error


7thStudio
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I am wondering if someone can help me determine why my vide walkthroughs are no longer working to export? I get an error code at the end of recording the walkthrough, "Error #272031036 An error occurred while recording the walkthrough, unspecified error." I contacted Chief Architect and he instructed me to move my files out of my one drive and to my user card and it still isn't working. My GPU driver is up-to-date as well. SOS!! 

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Well the most obvious answer is to call back tech support since their suggestion didn't solve the problem.

 

Does this problem happen even with a very simple walkthrough in a very simple plan?  If not, then it is probably something in the plan.

 

If it does, then it might be a problem with the codec you are using.  You can try using a different one and this article has more info:

https://www.chiefarchitect.com/support/article/KB-00076/specifying-what-video-codecs-to-use-for-walkthroughs.html

 

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