lucasmillworks2 Posted September 11, 2024 Share Posted September 11, 2024 See attached... It doesn't even show the user catalog. I have tried to add material to my library and nothing happens. I can see the material that I've once added to my computer. It's still there. I just cant seem to link it to the chief architect. HELP!!!! Link to comment Share on other sites More sharing options...
Eric_S Posted September 11, 2024 Share Posted September 11, 2024 This could mean your User_Library.calib is corrupt. Please contact Technical Support and send them the file so we can look at it. Do you host your user library on a network drive or file sharing app? Link to comment Share on other sites More sharing options...
lucasmillworks2 Posted September 11, 2024 Author Share Posted September 11, 2024 1 hour ago, Eric_S said: This could mean your User_Library.calib is corrupt. Please contact Technical Support and send them the file so we can look at it. Do you host your user library on a network drive or file sharing app? How do I find out if it's shared on a network drive or file sharing app? Link to comment Share on other sites More sharing options...
Eric_S Posted September 11, 2024 Share Posted September 11, 2024 3 minutes ago, lucasmillworks2 said: How do I find out if it's shared on a network drive or file sharing app? See the Folders panel in Preferences. If you've never changed this before, it will be in your Documents (not a network drive) Link to comment Share on other sites More sharing options...
Renerabbitt Posted September 11, 2024 Share Posted September 11, 2024 12 minutes ago, Eric_S said: See the Folders panel in Preferences. If you've never changed this before, it will be in your Documents (not a network drive) on PC running win 11 "documents" by default are on a network drive, as in a drive that caches and syncs to a cloud service regardless of the fact that it is a file that is stored on the machine's drive it will still cause redundancy problems. I've been saying this for years now. Onedrive syncs the documents folder OOTB, and since a user will sign into one account across multiple machines and chief installs in the same data location, sync issues occur and cause this corruption. 1 Link to comment Share on other sites More sharing options...
lucasmillworks2 Posted September 11, 2024 Author Share Posted September 11, 2024 1 hour ago, Eric_S said: See the Folders panel in Preferences. If you've never changed this before, it will be in your Documents (not a network drive) Okay, so I have it in documents. Link to comment Share on other sites More sharing options...
Eric_S Posted September 11, 2024 Share Posted September 11, 2024 26 minutes ago, lucasmillworks2 said: Okay, so I have it in documents. Your path is unusual, but not necessarily a problem. (Typically would be /Users/lia/Documents/Chief Architect X16 Data/, not a subfolder of it) Please contact Technical Support and provide them with /Users/lia/Documents/Chief Architect Premier X16 Data/Textures/-My Textures/Database Libraries/User_Library.calib Link to comment Share on other sites More sharing options...
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