Cristian-CDD Posted June 23, 2021 Share Posted June 23, 2021 (edited) I've lost all my toolbars or the ability to reset them. I am working on X4. I look through the Chief Data folder and the toolbar file is there but somehow it's not able to reset the toolbars. Does anybody have any suggestions to fix this? Thanks in advance. Cristian Chief Architect Premier X4 build 14.3.2.2. x64 Edited June 23, 2021 by Cristian-CDD Link to comment Share on other sites More sharing options...
Cristian-CDD Posted June 23, 2021 Author Share Posted June 23, 2021 I have now tried uninstalling and reinstalling Chief, plus rebooting the computer. The toolbars are still missing when I open any plan and I still get the "no backup file" error message when I try to reset the toolbars. Does this mean that re-installing is not a complete clean install, in spite of having uninstalled the program first? Link to comment Share on other sites More sharing options...
Dermot Posted June 24, 2021 Share Posted June 24, 2021 Since toolbars are customizable, we don't remove them when you uninstall/reinstall. If you would like to have the program use the factory installed toolbar files, you might want to try renaming the "Toolbars" folder in your user data folder. When you start the program, it should automatically copy the installed toolbars into this folder. If this does not solve your problem, then you may want to contact technical support. 1 Link to comment Share on other sites More sharing options...
Cristian-CDD Posted June 24, 2021 Author Share Posted June 24, 2021 Thank you Dermont. I think I did something similar in a less efficient way. I uninstalled the program using the windows uninstall program and then I moved all the chief folders onto another folder. After that I did a clean install and all the default toolbars came back. I'll try your suggestion next time. Cristian Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now