Multi Monitor Issue Fix for Computers with Nahimic Audio

[Kbird1]

* Some info appears to have disappeared from the Forum about this Issue so this is just a repost for Future Users to find ie a PSA.

 

** Removing the Sonic Radar Win 10 App only solved it for me, there was no need to remove Sonic Studio App or the " Nahimic Service"

which is needed for Sonic Studio to work, though some have reported they had to remove both the Sonic Apps to solve this.

 

(Sonic Radar is a 3D sound Source App for Gamers, which causes the Issue as it senses CA as a 3D game but CA does not have any Audio)

 

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The Nahimic Service is the Issue , it can be stopped in the Services App ( Service.msc in the Run Dialog)

and configured for manual start only or disabled, at least as a Test to see if your issue is indeed Nahimic.

 

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The are several reports online also posting about Nahimic having a White and Black List , and adding Chief to the Blacklist may work but personally I did not try that.

 

Hi Yes there is known issue between Nahimic 3 and other applications (Maya, Substance Painter, 3D applications using OpenGL ). This primary happens when application is started on secondary monitors. some more research is found here:

 

https://discourse.mcneel.com/t/rhino-freezes-on-secondary-monitor-problem-with-the-nihimic-audio-driver-on-the-motherboard/82258/39

 

All fixes are just .......uninstall the Nahimic 3 Apps....ie Sonic Radar  ( game sound detector) and Sonic Studio (equalizer)

 

For us who don't want accept that solution here is simple fix:

 

Locate this nahimic blacklist  ( maybe in a slightly different place on your PC eg if you have a Dell , see below)

 

C:\ProgramData\A-Volute\A-Volute.Nahimic\Modules\Scheduled\Configurator\BlackApps.dat

 

and insert your affected executable application to avoid injecting your application by Nahimic tested on Substance Painter.exe

There is no needed to restart PC or Nahimic Service Just save file.

 

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Diane another CA Forum User reports that Dell / Alienware Users should look Here for the White/Black List

 

This has worked for me, so far at least. For my laptop Alienware m17r3 the file location is:

 

C:\ProgramData\A-Volute\DellInc.AlienwareSoundCenter\Modules\ScheduledModules\Configurator\BlackApps.dat

 

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Mick.