Chief_Content

Chief Architect Moderators
  • Posts

    432
  • Joined

  • Last visited

Posts posted by Chief_Content

  1. Jim and All,

     

    We updated new files to our server recently to support some new materials, and accidentally posted the wrong file. The correct file should be on the server now.

     

    Ryzen, it is possible that it takes some time for the file to populate to the server you are accessing. You may want to try again in a few minutes to run the Update from the Library Menu, and then make sure you re-launch Chief Architect (the files won't refresh until you restart the program).

     

    If this continues to fail for you, we can work through the Support Department to find a good solution.

     

    Best,

    • Upvote 1
  2. Okay All,

     

    I believe we have resolved the issue. Apologies for the confusion and inconvenience.

     

    To get to latest files for the updated materials, please run the "Update Library Catalogs" command from the "Library" menu inside Chief.

    You should see some files download. 

    Once the download completes, relaunch Chief Architect. The textures for the updated materials should now show properly.

     

    The materials affected where primarily those that got an update in X10 which includes the categories of "Siding", "Wood Flooring", and "Wood".

     

    Thanks for sticking with us while we worked through this.

     

    Best,

    • Upvote 2
  3. Good feedback and observations!

     

    As Mark pointed out, we use the objects provided by the brand. This set contains objects with a single material layer.

     

    We are working with brands like these to improve the source data that is provided, but feel it is valuable to offer users the objects so they are available for specification in cabinets and can be represented in materials take-offs and planning phases of the design process. We intend to make improvements and updates as they become available.

     

    Thanks Mark for the usability feedback concerning re-sizing!

  4. Summer came and went in a flash, it seems!

     

    Here are some of the additions to library catalogs on the 3D Library since our last notification:

    Brand Catalogs

     

    Bonus Catalogs

     

    Request that your favorite brands are included as downloadable catalogs by posting on their Facebook Page Wall. Make sure that you tag @ChiefArchitect so that we get the notification!

    • Downvote 1
  5. Quote

    What do you call the style of that house?

     

    Hmmm... I'm not entirely sure! Maybe a more knowledgeable designer can chime in, but I would probably call it a "Lake Cottage" or "Coastal House". A google search on these phrases seems to bring up similar forms.

  6. We are happy to announce more new catalogs available for download from the 3D Library!

     

    Download the recent additions like Azek, Wayfair Trade, and Wilsonart.

    It has been a while since we posted an announcement, so be sure to run updates on your installed catalog (see my signature for instructions), and browse the 3D Library to explore our recent additions.

     

    Did you know you can filter the 3D Library results by posting date?

    1) Click the "Toggle category/tile view" to see an uncategorized list of all catalogs

    2) Choose "Date Added" from the 'Sort By' drop-down list.

    ToggleView.thumb.jpg.b75e6afd01a338a71fad4e4a15b47175.jpg

     

    DateAdded.thumb.jpg.8d6098b5e6b19be4ebb8a00563d9b172.jpg

     

    • Upvote 1
    • Downvote 1
  7. In our latest blog post for the Grandview Build Project, we talk about the CAD Details we developed with the help of our structural engineer. 

     

    We are happy to share these resources with you!

     

    You can download this X8 Catalog that contains the details:

    GVCADDetails.calibz

     

    We also used Chief Architect to model the Window Flashing Installation detail, here is the plan we used with the CAD Detail "Window Flashing Detail":

    X8-WindowFlashing.zip

  8.  

     

    I updated and now the Daltile folder has moved from the Manufacturer Catalog to the Chief Architect Bonus Catalog.

    Robert, feel free to contact support for steps to resolve this issue as well.

     

    In short, you will want to delete the DalTile catalog from the 'Bonus' area of your catalog, then re-install it. The latest catalog should updated properly to the 'Manufacturer' area.

     

    Sorry for the inconvenience. 

  9. Perry, I was referring to the cultured stone that I believe is Manufactured in California: http://www2.owenscor...ectionguide.pdf

    Chopsaw, I believe the "Cultured Stone" product was bought out from O.C. by Boral. The .PDF you are linking is dated 2010. If you find current information contrary to this, please let me know.

     

     

    I updated and now the Daltile folder has moved from the Manufacturer Catalog to the Chief Architect Bonus Catalog.

    Robert, we also saw this issue, I believe we had corrected it. Let me dig deeper here and I can let you know next steps.

     

     

    sounds like this is a job for Super Support at Headquarters

    Scott, yes please contact support. Installing new and updated catalogs does not delete old textures as far as I've ever known. There were a number of discontinued products that should no longer display in your library browser. We are obligated to not distribute discontinued materials. You can always choose to install the older version of the catalog if you want the older product. This will limit you to not having access to new/updated products.