DerekPedersen

@DeLayDesign Thank you for the question.  You will not see a quote in your account because your SSA is set for Auto Renewal.  We send a notice 30 days before your SSA is set to auto renew as a reminder.  If you would like to renew early, please call our sales department at 208-292-3400, and we can take care of it for you.  If your SSA was on Manual renewal, you would see a quote in your account.

Please let us know if you have any questions.

Kind regards,

Derek

Chief Architect Software

Hello @Fotis1960,

Thank you for posting your question.  The wall detail tool will show framing on different framing layers within the wall (wall girts and wall posts) separately and there isn't a way around this when using this tool.  If you want to see all of the wall framing you created, I would recommend using a back-clipped section view.  In the screenshot below, I created the back-clipped section view by zooming into the wall and starting the camera view just inside the exterior siding material and ending the camera just before the end of the framing layer.  If you don't want to see the walls above or below, you can adjust the size of the layout viewport in your layout.  I hope this helps!

Kind regards,

Derek

Chief Architect

Hello Keith,

Thank you for the question.  I am not aware of any planned price changes for 2026 at this point.  If we do make a price change in 2026, we typically give a 30-day notice to all SSA customers announcing the price change and the date it will go into effect.  This allows all of our users to renew SSA ahead of the price change and lock in the existing price for another year.

Feel free to reach out to our Sales Department if you have any questions at 208.292.3400.

Kind regards,

Derek

Chief Architect Sales

Hello @mjampala,

Thank you for the question.  The only way to export CAD format files, such as DWG or DXF, is to open the plan in Chief Architect software and utilize the Export DWG feature.  Here is a Knowledge Base article that will walk you through this process.  https://www.chiefarchitect.com/support/article/KB-00013/converting-plan-files-to-dwg-or-dxf.html 

You will need to have an active Chief Architect license to open your plan and export the file.  The lowest cost option is the Monthly subscription.  You can subscribe for just one month at $229 and cancel the auto-renewal in our online account or by contacting us at 208-292-3400.

Kind regards,

Derek

Chief Architect Software

Hello Doug,

Yes, you can provide your customers with the 3D viewer.  Below are details on sharing it with your clients. 

Note that there are two viewer options as far as apps go.  There is a Chief Architect Desktop Viewer for running on traditional computers (Windows or Mac OS), and there is a mobile viewer that works with phones and tablets (iOS or Android).

Desktop Viewer:  https://www.chiefarchitect.com/resources/viewerrequest.php

Mobile Viewer: 

iOS: https://itunes.apple.com/us/developer/chief-architect/id520677645

Android: https://play.google.com/store/apps/developer?id=Chief+Architect

You will find more information on our website here:  https://www.chiefarchitect.com/products/3d-viewer/ 

Kind regards,

Derek

Chief Architect Software

Andy, Thank you for the question and feedback.  If you are an "on/off user" you can consider the monthly option.  The monthly option can be turned on and off as needed monthly and is $229 per month.  This is often a good fit for those doing occasional projects.

Kind regards,

Derek Pedersen

Chief Architect Software

Hello Lance, Thank you for the question.  No, we haven't made any changes for legacy perpetual license customers with active SSA.  We sent you an email notice on December 17 to notify you that your Legacy SSA is set to auto-renew on January 17, 2025.  Since you are on auto-renew, you don't have to do anything. You are also set to receive a receipt via email when your SSA renews Jan. 17.

Feel free to reach out to sales if you have any questions at 208-292-3400 or sales@chiefarchitect.com

Kind regards,

Derek Pedersen

Chief Architect Software

@thibodude, we will be adding the ability to access X16 over the next few days.  If you need access right away, please contact sales, and we will add X16 for you.  You can reach us at 208-292-3400.

Kind regards,

Derek

Chief Architect Software

Hello Rob,

Thank you for the question.  As long as the model is created in Chief Architect, you are good to go.  It can be rendered further in a 3rd party app.

Kind regards,

Derek

Thank you for the feedback.  I sent you an email so we can connect.

Kind regards,

Derek

Chief Architect Software

Hello Robert,

Thank you for the question.  This graphics card will run Chief Architect but it is fairly dated and at the lower end of the performance range.  In addition, this card does not support real time ray tracing so the higher end real time rendering will not be supported with this card.  If you are looking for the optimal graphics card you should consider an AMD RX 7800 or higher or an Nvidia RTX 3070 or 4070 or higher.

Feel free to reach out to our sales department if you need assistance at 208-292-3400.

Derek

Chief Architect Software

Hello John,

Thank you for the question and for being a "Chief evangelist"!!!.  We don't currently offer a customer referral program, however I will bring up your request for future consideration.  Thanks again for posting the question and for being a Chief Architect customer.

Kind regards,

Derek Pedersen

Chief Architect Software

On 11/29/2023 at 7:46 PM, BFogarty said:

 

If one is a legacy user and if they ultimately decide to stop at some point, don’t they get to keep the last version they have paid their SSA into?

This is correct.  If your legacy SSA expires you still have access to a perpetual license of Chief Architect.  The version you have access to is the current version as of the date of expiration.

Kind regards,

Derek Pedersen

Chief Architect Sales

Hello,

The trial version will switch to X15 upon the official release of the version.  I expect the official release to be toward the end of March or beginning of April.

Kind regards,

Derek Pedersen

Chief Architect Software

Hello,

Thank you for the question.  The seller will need to contact our Customer Service directly.  Customer Service will provide the seller with the necessary form and the license transfer fee.  The transfer fee varies depending on the history of the license and can range from $100 up to $900+.  The license transfer fee must be paid, and the License Transfer Form must be signed by both parties before the software license can change ownership.

Note that SSA is not transferrable. If you would like SSA, you would need to purchase it separately through an SSA renewal (if qualifies) or by upgrading.

Let us know if you have any questions.

Kind regards,

Derek 

Chief Architect Sales

Hello PDX,

My name is Derek, and I work in the Chief Architect Sales Department.  I would be happy to answer any questions you may have.  I can also create an online meeting where I can share my screen and provide a live demonstration of Chief Architect.  I have sent you an email message with my contact information.

Kind regards,

Derek Pedersen

Chief Architect Sales

Lauren,

I tried to call you on the two phone numbers we have and both were busy.  I would like to see if I can help.  Please call me direct at 208-292-3414 when you have a few minutes.

Kind regards,

Derek Pedersen

Chief Architect Software

Hello Brett,

There are hundreds of CAD details in the Chief Architect library that have text with arrows describing various sections.  You will find the CAD details in the 'Core Catalogs>CAD Blocks>CAD Details.'  You will find other text notes and legends there too.  There is also a bonus library you can download from our website.  https://www.chiefarchitect.com/3d-library/index.php?r=site/detail/764

If there is text you frequently use in your plans, you can create a CAD detail page in the Project Browser of your Template.  You can also save the text or a CAD block to the library for quick use in future plans.

There are also great suggestions from the other users above, but thought I would add some other options.  The bottom like is that there are lots of ways to efficiently reuse text within the same plan or in new plans.

Feel free to reach out to us with any questions.

Kind regards,

Derek

Chief Architect Software

Hello,

Thank you for the question.  Upgrade orders that are placed outside of business hours will be processed on the next business day (upgrade orders placed on the weekend are processed on Monday). 

New license and rental purchases are fully automated and get fulfilled immediately.

Kind regards,

Derek Pedersen

Chief Architect Software

Hello Anne,

I am sorry you have having trouble with sending email.  I have checked our systems and sent test messages from outside source and things are checking out ok on our end.  There may have been a glitch somewhere.  We are in the office Monday-Friday from 7AM to 5PM Pacific Time and our number is 208-292-3400. Here are 2 email addresses you can use to contact sales via email.

sales@chiefarchitect.com

chief-architect@chiefarchitect.com

Kind regards,

Derek Pedersen

Chief Architect Software

You can post in the Seeking Services section on the forum or look at the Offering Services to connect with other Chief Architect users.

Kind regards,

Derek Pedersen

Chief Architect Software

A few weeks ago, we had an opportunity to work one-on-one with @Bella Domicile. In the training session, the topic of adding a decorative toe to a vanity cabinet came up. Bella Domicile provided a hand drawing as an example of what they were looking to accomplish.  We worked together to create the vanity and then put the finished vanity into a bathroom scene.  We used the Chief Architect Raytrace feature to create a final rendering.  If you are interested in how this vanity was put together, download the attached Chief Architect library file and import it into Chief Architect.  You can place the vanity into a plan and explode the architectural block, so that you can examine the individual components and settings that went into creating the vanity.

Going from hand drawn to a 3D model can bring the design to life and give your customer a whole different experience. If you need a certified trainer to help you with a design element in Chief Architect, contact our team at 208-292-3400. We’re here to help!

To lean more about Bella Domicile visit them at belladomicile.com/

Vanity-X10.calibz

Thank you for the question.  By default we provide the most current released version of Chief Architect.  So, you would get X10 with your approved student application.

Feel free to contact sales with any questions at 208-292-3400.

Kind regards,

Derek

Chief Architect Sales

Thank you for the posting your request.  I have sent this to our team for evaluation.  In the future feel free to send an email to suggestions@chiefarchitect.com if you have particular feature requests or ideas for Chief Architect.

Thanks again!

Kind regards,

Derek

Chief Architect Sales

Chief Architect released an X9 update today.  The update version is 19.3.1.8 and includes a simple wording change in the "Help" menu.  "Deactivate" has been changed to "Manage License" in the menu list.  The function of the command remains the same in that it allows you to manage switching the software license between your computers.