DerekPedersen

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Posts posted by DerekPedersen

    Legacy Software Licenses - SSA Renewal

    in Sales Related Questions

    Posted

    Hello Lance, Thank you for the question.  No, we haven't made any changes for legacy perpetual license customers with active SSA.  We sent you an email notice on December 17 to notify you that your Legacy SSA is set to auto-renew on January 17, 2025.  Since you are on auto-renew, you don't have to do anything. You are also set to receive a receipt via email when your SSA renews Jan. 17.

     

    Feel free to reach out to sales if you have any questions at 208-292-3400 or sales@chiefarchitect.com

     

    Kind regards,

     

    Derek Pedersen

    Chief Architect Software

    • Like 1
    • Upvote 1

    Is X16 officially released?

    in General Q & A

    Posted

    @thibodude, we will be adding the ability to access X16 over the next few days.  If you need access right away, please contact sales, and we will add X16 for you.  You can reach us at 208-292-3400.

     

    Kind regards,

     

    Derek

    Chief Architect Software

    Possible Video Card

    in Sales Related Questions

    Posted

    Hello Robert,

     

    Thank you for the question.  This graphics card will run Chief Architect but it is fairly dated and at the lower end of the performance range.  In addition, this card does not support real time ray tracing so the higher end real time rendering will not be supported with this card.  If you are looking for the optimal graphics card you should consider an AMD RX 7800 or higher or an Nvidia RTX 3070 or 4070 or higher.

     

    Feel free to reach out to our sales department if you need assistance at 208-292-3400.

     

    Derek

    Chief Architect Software

    Chief Architect Reward / Referral Programs?

    in Sales Related Questions

    Posted

    Hello John,

     

    Thank you for the question and for being a "Chief evangelist"!!!.  We don't currently offer a customer referral program, however I will bring up your request for future consideration.  Thanks again for posting the question and for being a Chief Architect customer.

     

    Kind regards,

     

    Derek Pedersen

    Chief Architect Software

     

     

    When is the next sale?

    in Sales Related Questions

    Posted

    On 11/29/2023 at 7:46 PM, BFogarty said:

     

    If one is a legacy user and if they ultimately decide to stop at some point, don’t they get to keep the last version they have paid their SSA into?

    This is correct.  If your legacy SSA expires you still have access to a perpetual license of Chief Architect.  The version you have access to is the current version as of the date of expiration.

     

    Kind regards,

     

    Derek Pedersen

    Chief Architect Sales

    Buying used license on chieftalk

    in Sales Related Questions

    Posted

    Hello,

     

    Thank you for the question.  The seller will need to contact our Customer Service directly.  Customer Service will provide the seller with the necessary form and the license transfer fee.  The transfer fee varies depending on the history of the license and can range from $100 up to $900+.  The license transfer fee must be paid, and the License Transfer Form must be signed by both parties before the software license can change ownership.

     

    Note that SSA is not transferrable. If you would like SSA, you would need to purchase it separately through an SSA renewal (if qualifies) or by upgrading.

     

    Let us know if you have any questions.

     

    Kind regards,

     

    Derek 

    Chief Architect Sales

     

     

    Strategies for multiple elevations/structural options

    in General Q & A

    Posted

    Hello PDX,

     

    My name is Derek, and I work in the Chief Architect Sales Department.  I would be happy to answer any questions you may have.  I can also create an online meeting where I can share my screen and provide a live demonstration of Chief Architect.  I have sent you an email message with my contact information.

     

    Kind regards,

     

    Derek Pedersen

    Chief Architect Sales

    Text Labels with arrow pointers

    in General Q & A

    Posted

    Hello Brett,

     

    There are hundreds of CAD details in the Chief Architect library that have text with arrows describing various sections.  You will find the CAD details in the 'Core Catalogs>CAD Blocks>CAD Details.'  You will find other text notes and legends there too.  There is also a bonus library you can download from our website.  https://www.chiefarchitect.com/3d-library/index.php?r=site/detail/764

     

    If there is text you frequently use in your plans, you can create a CAD detail page in the Project Browser of your Template.  You can also save the text or a CAD block to the library for quick use in future plans.

     

    There are also great suggestions from the other users above, but thought I would add some other options.  The bottom like is that there are lots of ways to efficiently reuse text within the same plan or in new plans.

     

    Feel free to reach out to us with any questions.

     

    Kind regards,

     

    Derek

    Chief Architect Software

     

     

    X11 weekend purchase...

    in Sales Related Questions

    Posted

    Hello,

    Thank you for the question.  Upgrade orders that are placed outside of business hours will be processed on the next business day (upgrade orders placed on the weekend are processed on Monday). 

     

    New license and rental purchases are fully automated and get fulfilled immediately.

     

    Kind regards,

     

    Derek Pedersen

    Chief Architect Software

    Sales@chiefarchitect.com does not work tonight!

    in Sales Related Questions

    Posted

    Hello Anne,

     

    I am sorry you have having trouble with sending email.  I have checked our systems and sent test messages from outside source and things are checking out ok on our end.  There may have been a glitch somewhere.  We are in the office Monday-Friday from 7AM to 5PM Pacific Time and our number is 208-292-3400. Here are 2 email addresses you can use to contact sales via email.

     

    sales@chiefarchitect.com

    chief-architect@chiefarchitect.com

     

    Kind regards,

     

    Derek Pedersen

    Chief Architect Software

     

    Vanity with Decorative Toe

    in Symbols and Content

    Posted

    A few weeks ago, we had an opportunity to work one-on-one with @Bella Domicile. In the training session, the topic of adding a decorative toe to a vanity cabinet came up. Bella Domicile provided a hand drawing as an example of what they were looking to accomplish.  We worked together to create the vanity and then put the finished vanity into a bathroom scene.  We used the Chief Architect Raytrace feature to create a final rendering.  If you are interested in how this vanity was put together, download the attached Chief Architect library file and import it into Chief Architect.  You can place the vanity into a plan and explode the architectural block, so that you can examine the individual components and settings that went into creating the vanity.

     

    Going from hand drawn to a 3D model can bring the design to life and give your customer a whole different experience. If you need a certified trainer to help you with a design element in Chief Architect, contact our team at 208-292-3400. We’re here to help!

     

    To lean more about Bella Domicile visit them at belladomicile.com/

     

    BelllaVanity.thumb.jpg.765c5478d26245c9662851f877f931f5.jpg    5afb61a60faee_VanityFinal.thumb.jpg.a9882caf4813ba9bd9896d704e8f1301.jpg

     

     

    Vanity-X10.calibz

    X9 Update 19.3.1.8

    in Announcements

    Posted

    Chief Architect released an X9 update today.  The update version is 19.3.1.8 and includes a simple wording change in the "Help" menu.  "Deactivate" has been changed to "Manage License" in the menu list.  The function of the command remains the same in that it allows you to manage switching the software license between your computers.

    • Upvote 2
    • Downvote 1

    Trial Version on two laptops

    in General Q & A

    Posted

    Hello,

    Thank you for your interest in Chief Architect Software.  You can download the trial version on your other computer and use the same key that you saved to register the trial on the second computer.  If you still have access to the trial email we sent you, just click on the link in the email to begin the trail version download.  If you have any trouble feel free to contact us in sales.  You can email sales@chiefarchitect.com or call us at 208-292-3400.

     

    Kind regards,

     

    Derek

    Chief Architect Sales

    • Upvote 2

    License Related Question

    in Sales Related Questions

    Posted

    Hello Paul,

     

    Thank you for your recent purchase and for the post.  Your understanding of how the security operates is spot.  You can deactivate by clicking Help>Deactivate in the program or you can log into your online account and deactivate.  Something that may help in managing the license is when you are finished on a given computer, instead of closing the software, Click "deactivate" which will both close and deactivate the software.  This will always leave the software in an active state, so that you can launch Chief Architect wherever you go next. 

     

    I hope this helps.

     

    Kind regards,

     

    Derek

    Chief Architect Sales