New laptop - existing decktop plans do not sync back and forth.

[PHI1313]

I am retired, but need to use Chef for my daughters new home. I downloaded my X9 premier version using my same owner name, password and product number to the new laptop but the software downloaded to the new desktop seems to work as a standalone. The drawings on my desktop do not appear on the laptop and vise versa.  Both computers are Windows 11. I have used Chief since the early 90's or late 80's and any time before when I got a new computer, the files on the existing computer were automatically available on the new computer. I have re downloaded the x9 software several times on the new laptop, as well as downloaded the corrective software to no avail. I don't want to rent the new version because of the learning curve. In the past I have skipped the newer versions for several years and although the newer software was better, it took me a while to learn and I don't have the time now. 

Thank you for any suggestions.

[JiAngelo]

Generally plan files are stored locally (to the computer you are working on.)

 

Either copy the plan files you want to a thumb drive and transfer them to your laptop. (And transfer them back if you want to work with them on your other computer later on.) 

 

OR use a cloud storage system where both computers can access the same files.  I personally use Onedrive with all my plan files stored locally and in the cloud.  When I get a new computer I add both Chief and Onedrive, downloading my ART folder to the new computer.

 

Note you have to.make sure you don't have the plan file open on both systems at the same time.  And you need to allow files to cloud sync before opening them on the next computer.