x8 Manufacturer Catalog's not showing up properly once downloaded and Installed on new Mac

[Bloch21]

Getting this message when opening a plan file. I have checked the firewall off and it still happens. I am missing all of the textures as well.

Security software or a firewall is blocking the program from accessing the catalog download server, or you have no internet connection. Please re-configure and try downloading the catalogs again.

[Dermot]

See if this tech article helps:

https://www.chiefarchitect.com/support/article/KB-02772/troubleshooting-library-download-issues.html

 

If all else fails, you may want to contact support:

https://www.chiefarchitect.com/support/