Keep getting "cannot open file" on Mac

[SSM123]

I just installed and am running HDP 2021 on Mac OS 12.0.1 on a 2021 MacBook Pro (with M1 processor).  I keep getting problems with loading file from the data directory when opening the program (first pic), on opening  a plan (next three pics) and finally closing the program (last four pics).  BTW, I have FileVault turned on.

I clicked on the "check knowledge base" and the article that pops up talks about allowing full disk access. Except that in my MacOS version, there's no full disk access in system preferences.

 

Also I have verified that the directories it's accessing have full read and write privileges for ALL users and programs.

 

Ideas?  It's really annoying.  This seems pretty elementary for a program to make sure it works.

 

Thanks much.

Shankha

[Dermot]

This sounds a lot more like a system/installation problem then a program problem.  You may want to contact our technical support team for more help.

https://www.chiefarchitect.com/support/

 

[SSM123]

1 hour ago, Dermot said:

This sounds a lot more like a system/installation problem then a program problem.  You may want to contact our technical support team for more help.

https://www.chiefarchitect.com/support/

 

But I have to pay extra for this, no?

[Dermot]

I see you are using HD Pro 2021, so this would be the correct link to contact support:

https://www.homedesignersoftware.com/support/

 

Since you are using HD 2021, I think it would be covered.  When you contact them, they should be able to better evaluate whether or not this would require an added fee.