Chief_QA

Chief Architect
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Posts posted by Chief_QA

    Pdf Anomaly

    in General Q & A

    Posted

    I have now resorted to using the inbuilt printer driver and put up with the larger file sizes as I have had so many problems with any other printer driver.

    I cannot print the entire page if I have an embedded pdf on the page, some part of the page will print blank usually the bottom half of the sheet but sometimes other areas.

    Was pointed out in beta by the way.

    This should have been fixed in the 17.1.2.2 update, if you are still seeing this issue please send in a plan to tech support so we can investigate this issue.

    Processor Core Usage In Chief ?

    in General Q & A

    Posted

    Thank you, we have your report.  We will be entering a critical bug on this and maybe our developers can fix the issue.  However, I have the identical video card you have and am still not able to repro this crash.  Your driver is a bit old, it is from 7/2/14 9.18.13.4052.  My driver is 2/5/15 9/18/13.4752.  This could be part of it, you should check your other systems as well and see if they are also out of date and update.  X7 uses some of the latest OpenGL commands and it is imperative to have the latest drivers to fully benefit from these newer OpenGL commands for system performance and stability.  We still shouldn't crash, that is bad, and we will see if we can fix this.

    Processor Core Usage In Chief ?

    in General Q & A

    Posted

    Just downloaded the 64 bit version to the same system that I rand the 32 bit.

    Seems to be smoother, but was still able to generate this crash.

    ..\source\ChiefQtApplication.cpp(174): Error #272000999

    " Assertion failed: An unexpected error occurred. You should use "Save As" to save your current work in a NEW FILE and restart this program."

    4/27/2015 5:52:19 PM

    Build: 17.1.2.2x64

    Graham

    Did you send the report in? I am not able to reproduce the crash, I tried on 2 systems, with multiple 3D views, plan view, 1 raytrace going, 1 raytrace queued, generating 3D views, flipping through the library, CPUs maxed, fans screaming away and nothing. If you send the report in we can look at the action report and maybe better able to determine what is going on. When you get the assertion failure, there should be a send report button, just press it and we will have an action report. How easy is that?