GregFromCanvas

Hi nVisionTEKBIM, greg from Canvas here. I saw you were curious about Canvas and wanted to offer you a free code to try it out yourself if you have a LiDAR device. If you want to email me greg@canvas.io, I'm happy to share a code and a couple vidceos to help you get the best result. We have 10,000's of customers who use Canvas at the start of every project. I will caveat it by saying if you need 1/8 inch accuracy on your first visit, Canvas may not be the right solution. But if measurements within 1-2% and captured in minutes works for you, this could be a great time savings. Usually, our customers measure quickly on their first visit, and once the customer has committed to a sale goes out and confirms measurements so you don't waste too much time upfront. Let me know if you'd like to try it by shooting me an email and I'll send it over. Greg

Hi Divreig, Greg from Canvas here. We monitor this forum from time to time and saw your issue come up. First off, I'm glad to see the refund was given to you. We have a money back guarantee on first jobs that is about to go live, but we are honoring that now with all of our customers who run into an issue on their first scan. Also, with 10% measurements off, almost certainly something strange happened with the scan. We do know that the more people learn about how to scan, the less error there tends to be in the scan (especially if using a LiDAR device). I can tell you, we have 10,000's of remodelers, interior designers and architects who use Canvas on every project. However, if you need 1/8th of an inch accuracy on your first visit, Canvas may not be the right solution for you. We do get within 1-2% of measurements when scanned correctly with an iPhone with LiDAR. That said, if you email me greg@canvas.io I'd be happy to give you a code for $100 off your next scan so you can try it again risk free. I'm confident we can help you save time scanning and creating the Chief Architect model. I'd also be happy to give you a 1 on 1 training call. With a little bit of upfront work you'll be able to save hours and sometimes days creating your as builts. Sorry again for the frustrating first experience. We have a lot of new features coming in the next couple months to hopefully improve this for all of our customers. Greg