BrianBeck

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Posts posted by BrianBeck

  1. We just released an update with fix that should resolve the issue some of you are seeing on certain video cards.

     

    Go to Help>Download Program Updates to get the new patch.

     

    Once you have it installed let us know if it fixed the issue or not.

     

    Thanks

  2. Ben,

     

    I have tried to reproduce this in a simple test plan and I have not been able too. I tested 4 different 3rd party PDF printers plus the Chief Save as PDF funtion and could not reproduce these results.  I currently do not have Adobe or PDF Factory though.

     

    Could you please send this plan into support along with any steps needed to reproduce the problem?  

     

    https://support.chiefarchitect.com

     

    Thanks

  3. Wanted to let you guys know that we are actively looking into various methods to reduce the amount of spam be posted to the forums.

     

    We should have something in place very soon.

     

    For now we will continue deleting the posts as we see them.

  4. We are looking into this issue and will see what we can do to resolve it.

     

    As Rich mentioned for now the forum frequently auto saves your post content as you are typing.  If you click the button in the lower left corner of the posting window you will be able tor retrieve your information.

    post-3-0-68945800-1401729685_thumb.png

  5. Richard,

     

    What we really need is just an image showing your entire Chief window so we can see the location of all your toolbars and Side Windows(library,project browsers...etc).

     

    If you are using Windows 7 you can using the Snipping tool included with the OS to do this.

  6. Search engines like google frequently crawl websites in order to gather data to improve search results when searching their sites.  You can search google now and results from this forum will come up. 

     

    We have now turned off the display of search engine crawlers in the active members list so you shouldn't them any more.

  7. Bill,

     

    Not sure what is happening there. You will probably want to contact support so we can review your account and review the logs and see if we can determine the cause.

     

    I also edited the image you attached since it contained your product key.  You probably don't want that available to the public.

  8.  

     

    You indicated They will however be available in an "archived" read only state for some time.  Essentially thru 2014.  IMO that's not long enough.  

     

    Joe, 

     

    If at the end of the year we feel like there is still value in the archived old forum and our users are telling us that there is then we can re-evaluate that cut off date.  It is definitely not set in stone.

  9. Joe,

     

    You will still be able to access and read the content on the old forum.  New content however will be created on this new forum.

     

    If for instance you wanted to ask a question about a post on the old forum you could add a link to that post in your new thread on the new forum along with your question.