Ok, this is embarrassing
First; thank you dshall, I found the plan file, new issue. I am prompted to update my version as it is outdated apparently. I have gone to my CA account and downloaded the update for 2020 and loaded it previously. Restarted my computer and my files still show 2019. Is there something I am missing?
I understand that there is a lot of information that I am missing here, forgive me. I simply went to CA website, logged in, went to my account page and followed the prompts to upgrade to the latest version. The download looked to install successfully, I restarted my Mac and the icons are still showing 2019. When I turned on my computer (after said install) I was asked to use my product key, I did and the prompt went away. Still not updated.