nancelette

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  1. The 1907 is using a DVI to HDMI. The other is using a Display Port to a Mini Port (I think that is what it is called). They are both using the NVIDA card. The laptop is using Intel graphics. Oddly enough, I had them both unplugged and was working on my laptop. I just plugged them both in again, and went back to chief and now it is working fine. Frustrating and unreliable.
  2. No actually its the other monitor, U2412M, oddly enough. Thanks for the insight.
  3. Rene Rabbitt, I am not using any line over options. My elevations are always vector. I'm designing kitchens, doing technical drawings. As I said before, this is only happening on one of my external monitors. Not my second, and not on my laptop monitor. I know that my graphics card was not up to date when I updated, I did it after the fact when I was talking to tech support. Do you think I should uninstall the update and then reinstall with again with my updated card? I was thinking of rolling back X13 one step but tech support said they don't recommend it. Not sure how to do this. But I have the installer with the previous version still on my computer.
  4. I am having problems with my mouse since the most recent update. I updated on Friday and now when I select a cabinet in elevation view my cursor "sticks" and jumps from place to place. I have a brand new MSI laptop which meets the specs of x13. I have 2 attached monitors, both Dell. I have a problem on one monitor and not on the other. It is also fine if I just work on my laptop monitor. Logitech M510 mouse. I have been in contact with tech support twice, once on this past Friday and once yesterday. They took me through all the usual suspects. cord changes, mouse changes, graphics driver settings, deleting bloatware, etc. etc., and things seemed to be working yesterday. I worked without issue throughout the end of the day. Today it is back. The fact that I have no issue on my laptop and only ONE of my external monitors makes no sense to me. Everything was fine until I updated Friday. I am very frustrated and I don't think tech support is going to be helpful with this going forward as they don't see to be impressed with the fact that 1 external monitor is fine and the other isn't. Hopefully someone here has an answer, but I think this is a bug that needs to be addressed by chief. In the meantime I can work on my laptop or small external monitor (Not great), or roll back to the previous version. Better yet I may just go back to X12 for all my future work again.