Update: yes, we have exported as picture in several different formats and different dpi settings. Sadly, after export, and upon opening by end user, the image has a barring effect running through it. I did speak at length to Chief yesterday and luckily got a very helpful team member. They thought it might me my video card driver NVIDIA dated 2014. Our IT updated it to 2018 version. And I transferred the file to X10 to see if that would help. Still no luck. Chief asked me to submit a case via tech support. So we are waiting, hoping they have a solution.