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  1. nvidia GeForce GTX 1080 the Driver is dated 4/17/2019. with the resolution at 1920 x 1080 it freezes but if I bring it down to 1600 x900 it works fine. I have plenty of ram and recently updated everything including the bios. even with only one monitor it freezes. maybe its something to do with settings in active camera settings?
  2. windows 10 self build. Plenty of power. CA Premier X9. I used to do video walkthrough with no problem. now even if I disable a monitor, low resolution way down and I have reset all my settings to factory defaults the video keeps freezing while preforming a walkthrough. any idea what can be causing this? all my other programs run fine. thank you very much Tom
  3. or it may only be available for when you draw stairs? i inserted mine from the library.
  4. thank you again Eric. I did find that page and not being able to find the auto stairwell tool led me on a chase to find out why lol. it was like one thing after another. i read plenty on that subject and still I am unable to find it. deleted stairs and started over with no luck. by mistake I deleted the lower level and had to start again. this time I was able to find the display reference tool and was then able to continue with those instructions. i now have the stairs good enough for me but have the wooden railing that was used to create the open on bottom room and the rails that came with the stairs. so now my stairs have 2 rails on the upper floor. if there is a fix for that I would like to learn it but for my purpose to give my customers a better tool for find the right apartments it works for now. i really do appreciate your help.. thank you. Tom
  5. got the railing around the stairs :)...
  6. in searching for help with the stairwell the paste and hold position that I found just came in handy.
  7. when I opened the plan the lower floor was some how lost lol.. so I will be doing as some of you have said.
  8. the help page I found the last time showed me how to draw a curved railing around the spiral stair case and then make it an open floor room or something like that.
  9. i read all the comments and thank you all very much. im going to get back into it and hope I finish it tonight. thank you again.
  10. the floor above didnt align with the floor below... terribly off center. I do advertising for Manhattan real estate and love working with and trying to learn chief architect whenever I get the chance. my layouts are all done by eye to try and give my customers the best idea of the layout and what they can do to the property. thank you Tom
  11. on top of having a bad morning I dont like to ask questions that are easily found in help. I know i found it before and was reluctant to ask but between my nerves and time i knew i needed help. so it was in part vent and forgetting I didnt really ask a question. I continued to look for the help page i needed but couldnt find it. so im back from my rest.. determined to finish this and less caffeinated. but now im still tired. thank you Tom
  12. i know I have created stairwells in the past but for the life of me non of the help files apply to either my program or my layout. i followed the reference floors instructions but the "reference floor display "is not selectable . I remember the last time I drew a curved railing around the stairs on the upper floor and it was ok but for the life of me I cant find instructions that work. been at if for at least an hour.. lol might be the caffeine but my nerves are shot trying to find what should be easily found. i checked all tutorials I can find but cant find that one. and the rest simply lead to choiced with greyed out choices or non existent autostairwell. I deleted the stairs several times tying to find autostairwell tool. time for some lavender tea. Tom
  13. i dont know the tech terms but everything was off center. I think I found an ok way to work around my mistake. i am sure there is a better way.. maybe create the lower floor in a new plan and join the two plans. thank you
  14. what I did was build stairs going up and just build around them lol. at this point I think I will continue but will also look into what you said. thank you. Tom
  15. Hello All, by mistake I built the upper floor first and finally found out how to make that floor 2 but now when I build floor 1 I am having a hard time lining it up with the floor above. any pointers would be great. both floors are different shapes and size. thank you Tom