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Hello! I'm using X7 Interiors as I specialize in kitchen and bath. I recently bought a new iMac (specs below) hoping that Chief Architect would work better as it would suddenly quit with errors when I was running it on my 2013 MacBook Pro. The random quitting still occurs (which is annoying, but that's not my question here); however, ray trace which, ironically, worked on my 2013 MacBook Pro will not even start on my 2017 iMac. I receive the following error:
/Users/autobuild/p4sync/dev/releases/17/chief/source/raytrace.cpp(619): Error #272032202
"Unable to open ray tracing engine - ray tracing disabled for this session."
10/24/2018 10:49:20 PM
I've already tried their suggestions... I made a simple plan and it still came up with the error. Then I checked for updates in both Chief Architect and my system and they are up-to-date.
I plan on upgrading in December to the newest Chief Architect assuming these problems will go away... but I'm scared that they won't.
Any help or ideas would be appreciated! Thanks!
Chief Architect Interiors X7
iMac (Retina 4K, 21.5-inch, 2017)
3.6 GHz Intel Core i7
Memory: 16 GB 2400 MHz DDR4
Video: Radeon Pro 555 2048 MB
Good day all,
I am using v10 on a MAC. I'm an intermediate user and don't use Ray Trace a TON. 'Doing my first set of traces is v10 and all my setting seem to be off. My ceilings are glowing, the lighting doesn't seem right. Blah blah blah. I have imported defaults from an older file that had my best settings. I have a presentation this afternoon to sell this project anyone able to open this file and see what my deal is?? Oh and I can't figure out where to change my backdrop, either. Did it move?
What am I missing? I'm sure it's simple.