User Category Library backup

[Innovision]

Hi, everyone,

 

I have a serious problem that I hope someone can provide a solution. 

 

My pc's windows 10 stop working, and I sent it to PC repair, and I was told the windows is corrupted, so they suggested to reinstall windows 10 and backup my files. But all the apps. including Chief Architect will not be saved.

 

I have a lot of items saved in user catalog in my library that related with blueprints. I don't know if I can find them back after reinstall Chief Architect. I'd like to ask if anyone know where in the computer they've been saved, so I can ask PC repair shop to back up/save them before wipe off all my data for re-installation.

 

Thank you for any suggestions.

 

Eileen