Sending a .Layout to a Client - has missing information upon opening

[SEThomas]

Hi everyone,

 

I seem to be having some trouble with the way a layout displays when I send it to a client. My assumption is that when I send the layout, and plan file all items should appear on the layout upon opening. Please note, I do have imported files in the layout, but I ".zip" everything with the layout and plan in the same file, so all items are together. However, some items on the layout still do not appear, is there something I might be doing incorrectly or need to add/lock to the layout?

 

Many thanks!