Wayne_W

Hello again. I too discovered that when switching between "Tabs" the software seemed to work just fine. That is not the procedure I typically use. I do the Windows drop down and select. I did switch the port for the mouse. The same results. The problem did start about 1 week after starting to use X9. There could have been a windows update. If there was, it only affected X9. When the delays kicked in, while monitoring the hardware performance screen, the cpu was consuming far more memory than it did when operating normally. Maybe the software was ignoring the existence of the video driver as it was not showing much, if any, utilization. I will be working in X8 so that I can keep my files accessible. Will open and save some in X9 to see how the software performs. My guess is there is a quirk somewhere in the programming. Not something I have capability of accurately identifying or fixing. All in all, at least now I know my experience was not an isolated event. Until I posted, it was. OK Chief. It is in your hands. Thank you.

<MarkMc seems to have the only approach I have not tried. Thanks. I will. I was using multiple active views to make it act up but that has never been an issue with the other versions. There was a few times the processor was working so hard that the fan was speeding up to keep it from heating up. The NVidia card is only 2 years old. It has been fine. The first one lasted 4 or 5 years. Yes. Chief Support tried for a week or so. I also had on line time with Nvidia and Microsoft. They tried. This is the only real technical issue I have had with the product. 10 years. Other issues can be tallied up as part of the learning curve. :o) Still learning. Will try the rewiring and get back to you in a day or two or three. Thank you for the interest. Wayne

I have tried, unsuccessfully, to get X9 to operate on my system. It did work for a few days and then developed a problem. It is only X9 that has been an issue. In essence, it works for a few minutes and then develops long time delays when switching screens. They start short and progress to 10 minutes or more. I have run the course through Chief Support. I have upgraded drivers and reloaded the software, all the way to my Window operating system. Reinstalled everything and the issue persists. In essence, X9 will not operate on my desktop hardware. It gets stuck in some processing operation but at the same time, and I mean at the same moment in time, other software, including X8, and equipment operates properly. File size is not relevant. Does anyone else have a similar issue? Equipment - Dell T 3500. Nvidia Quadro K4000. Lots of available memory. Windows 7. Windows Essentials protection. Thanks