mike08251

31 minutes ago, Bob_Medvetz said:

1. Did you install the 10.08b update for version 10?

2. What does device manger show in the properties tab with the HASP installed? You should see what is in the screen shots on the Word document.

Yes on 10.08b and the device manager shows the sentinel drivers from your files

On 6/11/2024 at 1:18 PM, Bob_Medvetz said:

Part 2 of 2

Unzip Files.zip into the Sentinel HASP folder. 

Good Luck

Files.zip 10.18 MB · 18 downloads

Bob, I tried your procedure and install went fine. Unfortunately, I get the same error from Hardware Lock Troubleshooter.

No ART hardware locks found.

SuperPro Error Code: 12 (Driver not installed)

HASP Error Code: -10

Going to follow your procedure with my old drivers that work on my old PC.

I tried to open a ticket for support with Thales Group. They informed me that they would not deal directly with me and that Chief Architect had to open the ticket for me, I'll now try 

Bob_Medvetz files.  I'll let you know the results.

I set up an all-new install and verified the setup to be good You can run http://localhost:1947 to verify setup. I now believe CA v10 is unable to communicate with current drivers available. I need to try and go back to v7.54 (I can run this on my old PC). New install loaded 9.16

I am currently running Full Version 10 on the configuration below with NO problems. The HASP drivers are older.

PROCESSOR: Pentium(R) Dual-Core CPU      E5800  @ 3.20GHz   3.20 GHz

RAM: 8.00 GB

SYSTEM TYPE: 64-bit operating system, x64-based processor

WINDOWS: Win 10 Home

OS BUILD: 19045.4474

EXPERIENCE: Windows Feature Experience Pack 1000.19058.1000.0

 I have installed on a new PC with Win 10 Pro that is also 64 bit. I have loaded new HASP drivers from THALES website and CA still does not recognize the HASP. The drivers state, "Device is working Properly" but under events it states "Requires furth installation".

Still working on the problem.

That is the one I have. The driver is 7/2/2021 V8.3.0.0 (sys32\akshasp.dll) Safteynet Inc.

I am currently on a Win10 Home x64, migrating to Win 10 Pro x64. The hasp lights up on new PC put CA install won't recognize the HASP.

I have been using CA for over 20 years. I use it for my own projects and never had to update beyond V10 Full. I have migrated to several PC's during that time with no problems. This time I installed the software on a new PC, and I can't get CA to see the security HASP. (It lights up) I have been on several web sites and have downloaded drivers with no luck. The current driver I am using that works is Sentinel V.7.54 under Windows 10. Any help would be appreciated.  Mike