ginamk
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Posts
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PROBLEM SOLVED - Our (amazing) IT guy took a crack at it and used this solve and it appears to be working now with no more pop-up. THANKS everyone for your input
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After showing the file extensions and again trying to rename the User_Library.calib file, I've now got the following items in the folder. I re-opened CA and still had the pop-up. What else was I supposed to do?
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I don't know. I've never looked through the program files before today! So this is what the folder currently contains (attached). But CA still shows the library browser on this side with everything there. But if the actual file is not there, maybe that's why I keep getting the pop-up that it's "searching for files"?
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Right. So I can see the file extensions now. But will that make the difference? Should I try again? Or does there now appear to be another problem with the file size being 25kb?
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The file size didn't change when I renamed it. So where did everything go?? Now when I start up CA, it asks me if I want to download the core catalog, and I do, but it keeps asking every time I open the program... Is this what's causing the caching directory problem?
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Ok, so I "kind-of" tried this. My file name is just "User_Library", without the .calib. So I renamed it "User_Library.orig" (and did not get the warning message), then re-opened CA and the problem is still there. There's also a "User_Library - copy" file that I cannot delete or rename (I don't have admin access). Could it not have worked because of this copy file?
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It's not specific to textures, it seems to have to do with the library in general? It's happening 1 of 3 ways (that I've found so far): 1. If I select, say, a wall, and try to open the properties for that wall and go to the materials tab and try to select a different material, it will freeze, then the pop-up will appear. 2. If I select, again, say a wall (or furniture, or whatever really), and try to select a material option from the open library panel, it will again freeze, then the pop-up will appear. 3. In a brand new plan, if I try to place a chair or appliance, once i highlight the item in the library, the pop-up appears.
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The library viewer is open on the side of the screen. As long as I don't try to select an item, it's fine. But once I try to select an item from the library, the "searching..." pop-up appears and its game over.
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Hi, I'm having an issue with X9 - anytime I open an item and try to change the material type, I get a pop-up box that says "searching for files" and it appears to be searching through my file folders, but it's on a continuous loop searching the same folder endlessly so the search message isn't going away and I have to force stop the program. I've tried opening different files to see if it was just happening with a possibly corrupt file, but it's happening with several different files so I don't think thats it. I called the help line and they are not familiar with the problem. They said I should try my luck here. Anyone have this problem?