FYI - I'm new to Chief Architect Home Designer 2016 and Room Planner iPad app.
I created a simple plan (square room with a few wall and base cabinets) on room planner and saved it to the cloud (Green Cloud icon). I closed the app and reopened it to make sure the changes were saved. Then I go over to Home designer 2016 Architectural (Trial) and -> create a new design -> and go to import and then "Import Room Planner File". I put in my credentials and see the designs I've. The thumbnail that is displayed for all my plans do show the rooms with the cabinets as it does in the iPad app. The issue is that when i select and import the file, I only see the outline of the room but not cabinets. I did a 3D perspective overview but I only see the walls. No cabinets at all. Am I doing something wrong or is this how the import feature is designed to work? Does it matter i'm using the Trial version of Home Designer? I even went ahead and saved a sample plan that was full of cabinets and rooms but same result. Attached are just a few images of what i see. Any other details needed just let me know.
Thanks in advance for the help everyone.