Doggies1954

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Posts posted by Doggies1954

  1. yes, I now have the X7 beta

     

    contact CA's customer service to discuss

     

    Lew

     

    So did Lew get the beta upgrade to X7 option in his digital Locker?

    Or did his complaint prompt CA to release the X7 trial early?

    Further to my post above, This is from CA Customer Support.

     

     Lew called and simply renewed his SSA, which did indeed give him access to X7.

  2. I just checked and X7 is not in my digital locker and I have current SSA.  Should I just wait or contact Chief ?

     

    As my SSA expires on the 12 Feb as I have mentioned in another post, I felt it very unfair of not having access to X7 because my SSA does not go till the 5th March. Lew suggested calling but as I'm on the other side of the world, I emailed CA. I mentioned that I had been using Chief for 20 years, since V4 but obviously they couldn't care less. So much for customer loyalty. Looks like I'll stay with X6. 

    This is their response:

     

    Len,
     
    X7 has not been officially released, and will likely not be fully released until March. As such, you will not see the upgrade option in your account unless your SSA expires after March 5, 2015. Since yours expires February 12, that is likely before we will release X7 and you will not have access to the free upgrade without renewing. As soon as you renew your SSA, you will see the upgrade option in your Digital Locker.
     
    Please, let me know if you need clarification on any of this, or if you have additional questions.
     
    Thank you
     
    ________________________________________________________
     
    Kayla Lockhart
     
    Sales & Marketing Representative | Chief Architect® Software
  3. If you are not sure, then download the trial and then make up your mind.

     

    Arthur

     

    I would if the bloody thing was in my locker but it's not. Now Lew has his in his locker and his SSA expires on the 1st Feb. Mine expires on the 12th Feb. but it's still not there.

  4. I first purchased Chief in 1994 (V4) and have upgraded every release since. My SSA expires on the 12 Feb and there is nothing in my locker re X7.If I can't d/load X7 beta even tho my SSA is still current, I wont be paying my SSA renewal. I'm with Lew on this one. After 20 years of loyal service it means nothing. Customer loyalty has left the building.

  5. CA recommends learning auto-roofs


    as 24+ roof styles can be done via auto-gen


    then using manual as needed


     


    in general once you use manual for a roof system


    you  need to stop using auto


     


    this is why I have been advocating for being allowed to


    marquee a section and having auto apply only to that section


     


    some how I doubt if we will ever have this feature  :(


     


    Lew


     


    This is where you said it. If I misinterpreted your sentence then I apologize. But you can still use manual roofs with an auto generated roof. Even with editing it can still be done.

  6. This will not work with Transform/Replicate - it only works with the Copy/Paste Edit Tool


     


    You gotta love Chief's inconsistencies  :(


     


    Lew, they are two different tools. Not inconsistent at all.


     


    Both have different operations.


  7. Maybe hitting the maximize button will correct the problem.

     

    I've been using Chief since V4 and never had this problem.

     

    Thanks to Doug & MickyToo the above solved the problem. I don't know how it happened but hopefully will remember the solution if I do it again.