Agreed. Did Annette tell anyone that all she had to do was reproduce drwaings that were originally done in AutoCAD? Did she show you the file that was given to her and the file that was sent to us? I think you would all be shocked by the lack of professionalism. I agree, work should be paid for. And at the same time I expect that the services would have been professional. It was not design but merely putting a designed house on chief since we just purchased the software!!!