dennisq

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    Chief x13 keeps crashing on my Windows 11 Alienware computer.

    in General Q & A

    Posted

    I had the same problem. Spent 3 hrs on the phone with support. The computer was new from CLX .

       Operating System
        Windows 10 Home 64-bit
    CPU
        Intel Core i9 10900K @ 3.70GHz    28 °C
        Comet Lake 14nm Technology
    RAM
        64.0GB Dual-Channel Unknown @ 1596MHz (22-22-22-52)
    Motherboard
        ASRock Z590 Extreme WiFi 6E (CPUSocket)    31 °C
    Graphics
        W2753 (1920x1080@59Hz)
        27EA63 (1920x1080@60Hz)
        4095MB NVIDIA GeForce RTX 3080 Ti (NVIDIA)    41 °C
    Storage
        953GB Patriot P210 1TB (SATA (SSD))    30 °C

    I had to reload windows with no improvement.

    Finally, while on the phone with Grant S. From Chief support   He suggested turning off my libraries when not needed.

    This helped a lot, went from 10 crashes a hour to maybe 1 or 2.

    Hope this helps

    Dennis Quesnel