Selaro

1 hour ago, stevesakiwi said:

Hi Selaro,

Just talked to Tech Support.....the version you were given is the update version prior to the latest (corrupt) update.

Tech Support are aware of the issue & working on a fix...I'm not sure how we are to be informed when the revised update is available

Cheers, Steve

Thanks Steve, my ticket is still open on this. I have sent my specs to Chief and once they get back to me with an update I will make sure to post it here! I'm just glad to be able to get projct going again.

Cheers,

Ben

12 hours ago, elfraN said:

Ps To every one that is going the route to uninstall and install the previous x14. When you open your layout save it first. Close it - reopen and then print, els it still have the problem

Hi Elfra, Tech support sent me version Chief_Architect_Premier-24.1.0.46-Win64. I uninstalled the current version and reinstalled and that fixed the error! For everyone follwoing, you will need to asked tech support for this version to solve the problem.

Good luck!

Ben

Hi Elfra N

I know, it is frustrating. But in a pinch you can use my last solution. I had to submit plans this weekend and have about 13 jobs on hold because of this issue. tomorrow is going to be ugly. On another thread a person with the same issue was able to reinstall the last version of X14 and fixed the issue. Unfortunately I erase the old programs, lesson learned! I have requested a copy of the last version, if that works I will let you know!!!!

Thanks,

Ben

26 minutes ago, stevesakiwi said:

The recent upgrade of X14 is creating significant issues with the wrong scaling of elevations/sections when pdf's are printed out.

How many are NOT having this issue in that the layout printed pdfs are as displayed (elevations/sections)?

How many ARE having this issue?

refer this thread for further background: 

 

I just did a test using the out of the box CA plan & layout files - created a simple house & sent plan & elevation views to Layout.

There does not seem to be an issue as the Live View Elevations print (pdf) to scale OK..  BUT the issue of no 'update layout prompt' being provided when exiting out of a plot line elevation/section remains.

This leads to 2 conclusions:

Issue 1 - Live views sent to layout, causing corrupted pdf printout, probably indicates that the way I have my saved plan views to layout is causing this conflict......thus only affecting a few X14 users who may have a similar setup?

Issue 2 - Plot Line update layout prompt being provided when exiting out of a plot line elevation/section......this MUST be affecting all users of X14 since inception?...a global issue.

If CA can fix Issues 2, then I'm happy as I prefer to send elevations/sections to layout as Plot Lines.....I like the popup prompt.

Also.....how can I remove the latest upgrade for X14 & bring it back to the version I had beforehand?

I have just secured a new job & will be doing it in X13.

Looking forward to getting this resolved.

Steve

 

 

 

Hi Steve,

Thanks for the input, I uninstalled and reinstalled X14, created a new out of the box plan, not using any of my templates, sent the camera to layouts and have the same scaling issues when I go to print.

Unfortunately I erased my old copy of X14, didn't have a restore point when I upgraded. Lessons learned! 

Solver has been very helpful and I will keep updates on the other thread as I have them!

My last work around with sending the elevation as a screen image and then scaling the image is working. At least I can able to complete my plans for submittal, much more work but at least I am able to work!!!

Good luck and thanks,

Ben

15 hours ago, Selaro said:

I found another work around, not perfect but at least its a bandage and I will be able to send my clients plans for approval.

 

I have also started a ticket for this and thank you Solver for your quick reply! I am new to the forums and will check my messages.

 

Here is my fix: 

 

1. I sent my elevation to the layout at 3/32 scale, when I print it comes close to 1/4 scale. I had to reset my bounding boxes to 13" wide by 6" tall, that worked for the size of this project.

2. I can then center the bounding box to the page and it will print normally.

 

The image with the small pics is as it looks in the program

 

 

 

And here is how it looks in print mode

 

 

 

My first solution works as long as you don't add any text or other details.

I have found another bandage solution as well. Below are the steps I took to send elevations to the layout page that print correctly.

1. Open the layout page and click the fill window page (F6)

2. open your cross section camera and click the fill window page (F6)

3. Click send to layout, under send options choose "CURRENT SCREEN" and click ok (you will delete this image later)

5. go back to your camera and click send to layout, under send options choose "CURRENT SCREEN AS IMAGE" and click ok

6. Select the image on the layout page and resize it to .5 (you can overlay the two images and adjust if necessary.)

7. Delete the first original layout image with the scaled image. (this is the image that prints incorrectly)

Not perfect, you may need to tweak the image size a little, but at least you have something that can be printed until CA fixes the issue!

Good Luck....

I found another work around, not perfect but at least its a bandage and I will be able to send my clients plans for approval.

I have also started a ticket for this and thank you Solver for your quick reply! I am new to the forums and will check my messages.

Here is my fix: 

1. I sent my elevation to the layout at 3/32 scale, when I print it comes close to 1/4 scale. I had to reset my bounding boxes to 13" wide by 6" tall, that worked for the size of this project.

2. I can then center the bounding box to the page and it will print normally.

The image with the small pics is as it looks in the program

And here is how it looks in print mode

Thanks for all the great info. I am having the same problem and in the camera view options the plot lines option is greyed out. How can we turn this option on?

Thanks,

Ben