ChiefKB

I used Dell's for years. This is my first HP laptop. And I suspect my last. I only got it because Dell didn't have exactly what I wanted at the time, and was more expensive. Lesson learned. I'm happy to say CA is working fine with the not-quite-as-ancient driver. Though I could use a better graphics card for sure, this will do OK for now.

I only bought this laptop 3 years ago, which to me is pretty recent since I'm not a gamer. Had HP supported the drivers better, it wouldn't have been an issue. Don't think I'll be buying another HP anytime soon though. This lack of support is appalling. At least it's working well enough for now, for which I'm grateful. thanks K

Interesting. The latest version on that site wouldn't install (error shown below), and I couldn't find any trustworthy sources for the OpenGL libraries in the error message. However, I was able to install the 2nd from the oldest driver from the site you listed, and now materials are displaying correctly in CA! I still can't install the latest driver due to the same "Error 182" from before (ie, it's an HP specific driver), but that's OK. I only bought this machine so I could do graphics work, so it's super disappointing that HP couldn't be bothered to update its drivers at all and then prevents reasonable attempts to update from AMD or Intel directly outside their deficient process. Oddly, when I look at the video card status inside CA, it still shows exactly the same version info as before. But at least it is working. A bit slowly, but it is working! Thanks everyone for your help. K

it appears I can't install a more recent driver. The driver is a special HP customized version, so the AMD driver installer says: "Error 182 – AMD Software Installer Detected AMD Graphics Hardware in Your System Configuration That Is Not Supported" Very disappointing to pay so much for CA and be unable to even use it. :-(

good catch. The driver is the latest per the HP driver update tool. I was leery of over-riding the tool, but I may try it anyway. thanks for the post.

I should add that the driver of my graphics card is the latest available. Also this problem only appears for me in Chief Architect version 13. I didn't have this problem in prior versions of CA nor in Home Designer Pro 21. Has anybody else seen anything like this? I tried searching the forum, but didn't find anything. thanks, K

I'm having serious trouble with this latest version. Some materials render OK, many do not. It shows the image of the material, but the rendered pot, or cube, etc, are really strange looking. It's not rendering in my drawings either, but this is clearly not a problem with a particular plan. The graphics card is supposedly supported, and I can display things fine in the Home Designer Pro version, so I don't think it's a problem with my machine. Maybe some strange setting in version 13? Is there a workaround, or is this a bug in the software? Here's an example. Some material render OK, many do not. Any ideas?? thanks K