mrelliott

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    Message"product key not found in online database"

    in General Q & A

    Posted

    I have Home designer  suite 2012 which I haven't used for a while.

    When I try and install the Home designer Suite 2017 and enter the Product key I get a message saying Product Key not found in online database .

    These are the details

    ..\source\ActivationDialog.cpp(98): Warning #272032175

    "Product Key not found in online database."

    2/27/2019 12:53:54 PM

    Build: 18.3.1.2x64

     

    Any ideas please?