Lee2m4

That worked!! It put everything back...even my .skp files. Y'all are great! Thank you so much!

Thank you for responding! I downloaded the program onto the new computer and imported the files with my plans. Everything in the plans transferred over (expect the materials don't show up now), but even with everything in the plans none of my bonus catalogs, purchased library catalogs and .skp files I uploaded into the program transferred over to show up in my library. I tried updating my library, but I still only have the basic core. I'm fairly certain I will have to re-upload the .skp files - although it would be nice to mass load them from what I had versus having to do them individually - but I would think I should at least be able to access all of the bonus and purchased library catalogs without having to re-upload everything...

Hello! I got a new computer (old and new are both Windows) and while the program and my plans transferred okay, my bonus and purchased libraries didn't transfer over. All I have is the basic core library. I've done some searches to try and figure out how to get them back, but I haven't found anything. Any suggestions or help on how to get my bonus and purchased library back would be greatly appreciated. Sorry if this is an obvious question, but I haven't figured it out on my own yet and don't know where else to look so I'm hoping someone here might know. TIA!

Ok Thank you

Home designer pro 2018. I need to build the whole room but it won't let me put the garage below the foundation and raise the level above the garage

My name is Lee and I am new to this program. I am trying to recreate my house to show my wife the upgrades we can do. My house is a ranch style house with a garage sunken below the house. If you come up the steps from the garage you open the door and there is a landing, turn left and your on the main floor, or go up 4 more steps your in the master bed room above the garage. I can't seem to find any videos on how to create this. I have the rest of the house finished I'm just stuck on this part. Can anyone point me in the right direction. Thank you