X9 DWG import

I've had this problem before and someone was nice enough to open it and send it back to where I could open it in Chief. My question is what do I need to tell this person on how to send it so it can be opened in Chief. I receive DWGs from people and don't have any problems so it must be the way they are sending it. I've attached the error I'm getting along with the file in question. TIA, House Plans.dwg

By tommy1, February 23, 2018
21 replies

These files were created by using a Structure Sensor and the Canvas app. This tool scans and measures a room in seconds. The file generated comes in 3 formats that Chief says it works with. But the reality is it doesn't really. What is the point of an import feature with layer mapping when all it does is 2D that has to be drawn anyway? I can drag and drop in a .jpg for that.