Opening custom template

I set up a template plan and layout for everyone in the office to use on new projects. Each designer has their own Chief Seat, but the template is saved in the network folder. This is the message that comes up when anyone other than me (the originator) tries to up up the new plan or layout. What am I missing on setting up the template? I have set everyone's path on the Preference folder, new plan, to the appropriate file.

By dhurst, December 21, 2017
10 replies

I get the same message that dhurt gets and I mentioned this issue a month or so ago, and I am on a stand alone. If I open a new template going thru chiefs pull down menu and pick ANY temp-plate, even the ones out of the box I get exactly same thing. It opens a temp-plate that has nothing attached. No wall defs, no dim sets, nothing. But if I go to my C drive, (see below for path), and pick a template and open it that way, it loads correctly. My preference settings are right and have always