not plotting to scale


DianeP
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I have the .plan at 1/4" = 1'-0"  and the .layout at 1 to 1 but the print isn't coming out to scale.  When I take a 1/4" scale ruler and measure a dimension that is 12'-0" it is 11'-4" by the scale ruller.  Any ideas on how to  fix?

 

 

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