X-15 Hangs when opening User Library / Catalog

[JLU_Design]

When I try to open the user catalog / library in chief architect X15 it hangs.

I've had no problems with this in X14.

Anyone have a suggestion for possible fixes?

 

 

[Eric_S]

Thumbnail creation might just be taking a long time. See if this helps.

You can turn off thumbnails by

1. Right clicking the header in the Filter Results panel (where "Name" is shown)

2. Uncheck "Thumbnail"

3. Then, try clicking on your User Catalog.

[joey_martin]

I will need to try this as well, if I can get to that point...

[joey_martin]

@Eric_S there is no "thumbnail", though preview allowed me to get a little farther. When I click to open the User Catalog folder to see all my folders it hangs up again. 

[robdyck]

The first few times you use X15, the library will be very slow. After a a few sessions and several hours, it responds normally.

[JLU_Design]

The following is what solved my problem.

I'm using Windows 10 to run Chief Architect.

 

I ended up going to:

C:\Users\YOURUSERNAME\Documents\Chief Architect Premier X15 Data\Database Libraries

I deleted everything in the X15 folder.

Then I opened X15 and started a new user library and added a few things to it to make sure it was working.

Then I went to:

C:\Users\YOURUSERNAME\Documents\Chief Architect Premier X14 Data\Database Libraries

And opened (User_Library.calib) with X15 which initiated the import.

Everything worked right away after it was all imported.

 

I'm assuming the user library was somehow corrupted when I tried to import it during the program installation.

Thankfully the X14 library was still intact.

 

[joey_martin]

I had to do the same. Completely removed my user catalog, went back to X14 and cleaned it up a bit and exported it, re-loaded in X15 and I'm all good so far.

 

[RobUSMC]

Sounds like a merging issue during the install process