LAPTOP CRASHING


sthieldesign
 Share

Recommended Posts

Every time I work on my Laptop, Chief suddenly crashes and closes.

I have a very good laptop.  What can I do so it will stop crashing on me?  Every 15 min. it crashes!

Thank you for your help!

Susan

 

Device name    LAPTOP-BP0N274D
Processor    11th Gen Intel(R) Core(TM) i9-11900H @ 2.50GHz   2.50 GHz
Installed RAM    32.0 GB (31.8 GB usable)
Device ID    B3BF6910-BD34-4244-8765-A16EAFD193B4
Product ID    00325-82259-65997-AAOEM
System type    64-bit operating system, x64-based processor
Pen and touch    Touch support with 10 touch points
 

Edition    Windows 10 Home
Version    21H1
Installed on    ‎11/‎11/‎2021
OS build    19043.2130
Experience    Windows Feature Experience Pack 120.2212.4180.0
 

Link to comment
Share on other sites

1 hour ago, sthieldesign said:

What can I do so it will stop crashing on me?

Problem is likely either drivers for your gfx card need updating direct from nvidias site or you should try starting in a new template provided by chief, something may be corrupt in yours.
A simple check, Edit area copy your plan to a new plan and export/import default settings and work in it and see if it crashes

 

Link to comment
Share on other sites

On 10/20/2022 at 12:15 PM, sthieldesign said:

What can I do so it will stop crashing on me?  Every 15 min. it crashes!

 

I'd be keeping an eye on the Heat from both the CPU and GPU, if it crashes consistently after about 15 mins.

 

It maybe the Nvidia 3080 GPU is running non-stop when in 3D for example, though I would not have thought Chief was that demanding

unless you use PBR RTRT extensively and have not capped the "Live Samples"  in the PB-RT Camera Defaults, not doing so mean the GPU will run continuously "Ray Tracing" the scene until the camera is closed.

 

If Razer does not have an App to monitor Hardware Temps etc , try GPU-Z for the Nvidia Card....  it will also monitor the CPU if needed....

 

https://www.techpowerup.com/download/techpowerup-gpu-z/

 

Mick.

Link to comment
Share on other sites

  • 2 weeks later...

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share