Release x14 install - Help please


DKDesigns
 Share

Recommended Posts

Had this message pop up. The installer is working properly. I installed 2 other programs to test. Only the X14 update brings this message and won't install.

 

Turned off all anti virus and tune up programs.

 

2 week old laptop:

 

MSI Crosshair series

NVIDIA GeForce RTX 3070 Ti Laptop GPU 8 GB GDDR6
Intel Core i9 12th Gen 12900H (2.50GHz)
32GB Memory

1 TB NVMe SSD

Windows 11

Screenshot 2022-05-25 104430.jpg

 

Additional info: system has X14 beta installed and have been using it

 

Link to comment
Share on other sites

Unfortunately, installation problems are usually not the kind of thing that can be easily solved on a user forum like this.

 

Fortunately, they are the kind of thing that can almost always be solved by our tech support team:

https://www.chiefarchitect.com/support/

 

Or if you prefer to try and solve this problem on your own (or you are trying to do this when tech support is not available), I would start with this tech article:

https://www.chiefarchitect.com/support/article/KB-00214/troubleshooting-installation-problems.html

 

  • Upvote 1
Link to comment
Share on other sites

For a while on another machine I was having a problem installing Chief from the download folder. If I copied the MSI file to the windows desktop it would work. Never figured out the problem, suspect it was a Win issue, but didn't care once I got it to work. Worth a try.

Link to comment
Share on other sites

27 minutes ago, MarkMc said:

For a while on another machine I was having a problem installing Chief from the download folder. If I copied the MSI file to the windows desktop it would work. Never figured out the problem, suspect it was a Win issue, but didn't care once I got it to work. Worth a try.

Thanks that didn't do it. I'm gonna have to waste the afternoon with tech support.

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share