chuck_g Posted December 10, 2021 Share Posted December 10, 2021 I just transferred to a new computer and installed Chief X12 on it. I tried opening files and nothing will render, it takes forever to try and everything is mostly black. See attached image. Anyone know how to fix this? Or why it is happening? Link to comment Share on other sites More sharing options...
DavidJPotter Posted December 10, 2021 Share Posted December 10, 2021 What are the specs of your new computer, please? X12 should work better on a new computer provided it meets or exceeds "Minimum Requirements" listed on the Chief Architect Website. DJP Link to comment Share on other sites More sharing options...
Chopsaw Posted December 10, 2021 Share Posted December 10, 2021 It may help to post the hardware specifications of your old and new systems as it looks like it may be a video card or driver issue. Link to comment Share on other sites More sharing options...
Dermot Posted December 10, 2021 Share Posted December 10, 2021 See this tech article: https://www.chiefarchitect.com/support/article/KB-00106/troubleshooting-3d-camera-view-display-problems-in-chief-architect.html Link to comment Share on other sites More sharing options...
chuck_g Posted December 10, 2021 Author Share Posted December 10, 2021 I don't think it is a graphics issue because I can ray trace without an issue once I get a messed up camera view. And when I scroll all the way in to just a 12" or so view of an object it will show me the correct texture/color. Also, all my elevations work correctly - just camera and perspective full overview do not. Here are my specs - it is an Intel integrated graphics. Could it be a refresh rate or something? I also attached chief's preferences for the video card. Standing screen display size 15.6 Inches Screen Resolution 1920x1080 Max Screen Resolution 1920x1080 Processor 1.3 GHz core_i7 RAM 20 GB DDR4 Memory Speed 3.9 GHz Hard Drive 1 TB PCIe SSD Graphics Coprocessor Intel UHD Graphics Chipset Brand Intel Card Description Integrated Wireless Type Bluetooth Average Battery Life (in hours) 8 Hours Brand ASUS Series Vivobook Item model number X512 Hardware Platform PC Operating System Windows 10 S Item Weight 3.75 pounds Product Dimensions 14.06 x 9.06 x 0.78 inches Item Dimensions LxWxH 14.06 x 9.06 x 0.78 inches Processor Brand Intel Processor Count 4 Computer Memory Type DDR4 SDRAM Hard Drive Interface PCIE x 4 Hard Drive Rotational Speed 5400 RPM Optical Drive Type No Optical Drive Power Source Battery Powered Link to comment Share on other sites More sharing options...
HumbleChief Posted December 10, 2021 Share Posted December 10, 2021 17 minutes ago, chuck_g said: I don't think it is a graphics issue because I can ray trace without an issue once I get a messed up camera view. And when I scroll all the way in to just a 12" or so view of an object it will show me the correct texture/color. Also, all my elevations work correctly - just camera and perspective full overview do not. Here are my specs - it is an Intel integrated graphics. Could it be a refresh rate or something? I also attached chief's preferences for the video card. I don't think the UHD graphics card is not going to be much fun and RayTracing uses the CPU and Camera Views use the GPU or UHD graphics card. Again that UHD graphics card will not be much fun, if it works at all. Link to comment Share on other sites More sharing options...
Chopsaw Posted December 10, 2021 Share Posted December 10, 2021 Did you check the recommendations for X13 before buying a brand new computer ? 1 Link to comment Share on other sites More sharing options...
Kbird1 Posted December 11, 2021 Share Posted December 11, 2021 I agree , If it's new see if you can exchange it for something with a dedicated nvidia graphics card with at least 4GB of RAM ( on the video card) M. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now