dshall Posted May 26, 2020 Share Posted May 26, 2020 I have a Mac, hot keys work great. My Dad has a PC , hot keys are not working. He can have a plan and his hotkeys will not work. I try importing hot keys, can't do it. I try customizing hot keys, can't do it. I take his plan and put it on my Mac and the hot keys works. What could be the reason that the PC is not recognizing hot keys? I am sure it is something easy to fix, maybe a PC setting someplace that he inadvertently changed that turned them off. thanks guys, 1 Link to comment Share on other sites More sharing options...
Alaskan_Son Posted May 26, 2020 Share Posted May 26, 2020 Try starting with Tools>Toolbars and Hotkeys>Create Hotkey List That will create an HTML file. Open that file and see what it shows for assigned hotkeys and test those out. Link to comment Share on other sites More sharing options...
dshall Posted May 26, 2020 Author Share Posted May 26, 2020 Yeah, we did that, there are 3 hotkeys in there, I am not sure if they are even default hotkeys. IAE, I should be able to add a new hot key.... just one hot key and I cannot. I have tried importing hotkey lists and I have tried adding just one hot key via the CUSTOMOIZE HOTKEY DBX, it is a no go. The attached pic is a pic of my list, not the one from the PC. It is so weird. He called into tech and they suggested creating a hot key list , which is what you suggested, so we did it and now what.? 1 Link to comment Share on other sites More sharing options...
dshall Posted May 26, 2020 Author Share Posted May 26, 2020 Here is a pic of his hot keys 1 Link to comment Share on other sites More sharing options...
Joe_Carrick Posted May 26, 2020 Share Posted May 26, 2020 It appears he doesn't have any additional assigned Hot Keys. I'm not sure if you can export them from a Mac and Import to a PC. Maybe there's a backup someplace on his PC. Link to comment Share on other sites More sharing options...
dshall Posted May 26, 2020 Author Share Posted May 26, 2020 Thanks Michael, you are the best!!! My bad. Link to comment Share on other sites More sharing options...
Kbird1 Posted May 26, 2020 Share Posted May 26, 2020 1 hour ago, dshall said: Here is a pic of his hot keys If he only has 3 hotkeys then I'd say Chief 's .xml file in the Data Folder is corrupt ( or someone played with it ) as the Default file has 50-60 already setup... there is a copy in C:\Program Files\Chief Architect\Chief Architect Premier X12 (64 bit)\Hotkeys If he wants your HK file there should be no issue export yours and importing into his...... it's just a generic .xml file which PC's and MAC's should both understand with no issues. Mick. Link to comment Share on other sites More sharing options...
dshall Posted May 26, 2020 Author Share Posted May 26, 2020 It is fixed, my mistake, somebody had screwed it up initially but then I did a poor job diagnosing the solution. Michael helped me. Link to comment Share on other sites More sharing options...
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