Bwana_Daudi Posted September 24, 2014 Share Posted September 24, 2014 I'm hiring a new draftsman who is not familiar with Chief. He has loaded the trial version to experiment but cannot see anything generated in 3d...no elevations, or 3d views. Has anyone seen this before? It appears that the image is there (I can click and get a dialog box) but I can only see a white screen. Link to comment Share on other sites More sharing options...
Gary_M Posted September 24, 2014 Share Posted September 24, 2014 Sounds like a video card issue. What system and components does he have? When was the last time his video card was updated? Link to comment Share on other sites More sharing options...
lbuttery Posted September 24, 2014 Share Posted September 24, 2014 yep, probably a video card issue contact CA's tech support to discuss solutions Lew Link to comment Share on other sites More sharing options...
Bwana_Daudi Posted September 30, 2014 Author Share Posted September 30, 2014 Thanks guys. It was video card issues. We solved it temporarily by turning off RAM guzzling features. To permanently fix the issue he is upgrading his hardware. Link to comment Share on other sites More sharing options...
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