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iOS on IPad Air2, can't connect Leica D110 laser measure. Works in Disto app, but not room planner

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I can't connect my Leica D110 to use room planner app on an IPad Air 2, just purchased. iPad Bluetooth won't recognize it, but it's is recognized by the Disto app, but room planner won't pick it up. I just spent a LOT of money and requirements says this is supported device, what's up?

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Please share if this is resolved

I want to purchase this laser and it would be helpful to know it works for sure before I purchase

Thanks

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I can't connect my Leica D110 to use room planner app on an IPad Air 2, just purchased. iPad Bluetooth won't recognize it, but it's is recognized by the Disto app, but room planner won't pick it up. I just spent a LOT of money and requirements says this is supported device, what's up?

 

Please give us a call at your earliest convenience so we can assist you with this. We can be reached at (208) 665-3674 or toll-free at (800) 482-4433. 

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THANKS SO MUCH!

problem resolved. Online support had me to a soft boot of Ipad and after powering back on it was directly recognized by the Room Planner app.

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okay, three of us have been trouble shooting this problem. Reading the forum and nothing. The DISTO Sketch app is functional, but Room Planner does not recognize any device. We're at an end and it seems to be a Room Planner issue.

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After an hour and a half with three of us I finally found a fix. I already had purchased the Room planner app, and did everything including soft boots with no results. As a last ditch effort I downloaded the free version of Room planner and it magically permitted by Leica E7100i to read into the Room planner (paid version). Go figure. someone in the software dept. needs to wake up. Us novices have limits to what we will put up with.

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After an hour and a half with three of us I finally found a fix. I already had purchased the Room planner app, and did everything including soft boots with no results. As a last ditch effort I downloaded the free version of Room planner and it magically permitted by Leica E7100i to read into the Room planner (paid version). Go figure. someone in the software dept. needs to wake up. Us novices have limits to what we will put up with.

Just purchased Room planer. At the beginning, it did not want to connect to my Leica 7500i. After several restarts it finally did connect. How do I read measurements from it to Room Planer?

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