Error msg./crash when adding to library

[DianaK]

When I group items together, such as kitchen island etc., and then attempt to save to the library, I get error messages. The first tells me a serious error has occurred (with the usual verbiage), then, depending on which box I click on, the program either crashes or I get a second msg. saying "Disk image is malformed". This is happening consistently and without exception. I did a reinstall to see if that would patch this back together but no success.

[MarkMc]

Are you blocking the group first? what version are you using? No problem here using X9 and blocking items first. If you are blocking them then do as Eric suggests, if not try that first.

[DianaK]

Thanks guys. Yes I do block them first. I will contact Chief today.