stair breakline panel not available


DianeP
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When I select a stair, open the DBI, then try to select the Stair Breakline from the menu, it won't open, so I can't get any of the options available mentioned in this article:

https://www.chiefarchitect.com/support/article/KB-03036/modifying-the-display-of-stairs-in-plan-view.html  under the Break Line section.  Anyone know what might be wrong?  I am using x9.

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29 minutes ago, DianeP said:

When I select a stair, open the DBI, then try to select the Stair Breakline from the menu, it won't open, so I can't get any of the options available mentioned in this article:

https://www.chiefarchitect.com/support/article/KB-03036/modifying-the-display-of-stairs-in-plan-view.html  under the Break Line section.  Anyone know what might be wrong?  I am using x9.

Please post the .plan :)

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If the dialog box is not working for you, but the edit toolbar button is, then this sounds more like a system problem.  We have seen a number of reports from people that were experiencing problems with not being able to select certain panels on their dialogs that were all caused by an update to their video card driver.  The solution that worked for them was to roll back to an older driver.

 

If you are seeing similar problems in other dialogs, then I would guess that you are having this same problem.  If you can't solve this problem by rolling back your video card driver, then I would encourage you to contact technical support for more assistance.

 

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